“Member” is a registered user of the website (defined below) who has the intention of referring a Client (defined below) to a Product Partner (defined below), in exchange for a referral fee.
“Client” includes any party who has been referred by a Member to a Product Partner.
“Product Partner” is a registered user of the website who is hoping to receive referrals from the Members, in order to offer its products or services to them.
“Website” refers to the online referral platform provided by and found at www.clientreferrals.com
HOW WE USE COLLECTED INFORMATION
The main reasons we collect personal information are:
· To complete a referral transaction, a Member discloses a Client’s information to a Product Partner. Such information is used to help the Product Partner qualify the leads received and better serve the Client.
· ClientReferrals.com views relationship management and customer service as key success factors in its business. The Member information collected is used for the purposes of ongoing communication and improved services provided by us.
· To help us in choosing the right products and improve marketing efforts to potential Product Partners, we collect transaction history information.
We will comply with demands made by law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation.
WHAT INFORMATION WE COLLECT
We collect the following information about our Members:
· Company Name;
· Telephone Numbers;
· Gender; and
· Other business information including, but not limited to: business activity, country(ies) of operations, years of experience, number of employees, number of clients.
We collect the following information about our Members’ Clients:
· Telephone Numbers;
· Citizenship; and
· Other referral information including, but not limited to: Business experience, household income and approximate wealth, languages spoken.
When a Member provides us with information on the Website, he/she consents to our collecting it and using it for the purposes listed above.
Upon a Member’s registration to our Website, we assume he/she consents to receiving email communication regarding status updates in relation to his/her referral transactions, any new products which may be of interest to his/her clients, and to tell you about events and promotional activities of ClientReferrals.com or selected third parties that we believe will be of interest to him/her.
ACCESS TO AND CORRECTION OF COLLECTED INFORMATION; OPTING OUT
Members can access and update their information by visiting the My Profile section. Members can also access and update their Clients’ information by visiting the My Clients section.
Members can close their accounts by sending us an email at firstname.lastname@example.org. Please note that after you close an account, you will not be able to sign in or access any of your personal information using our online tools. However, you may apply to open a new account at any time. Please also note that we may retain certain information associated with your account.
Please remember that you control what information you provide to ClientReferrals.com while visiting the Website. You can visit the Website without registering or providing any information at all, although in order to access certain portions of the Website you will be required to register and the registration may require you to provide certain information about yourself.
Although we do our best to protect the information, we cannot guarantee the confidentiality or security of any e-mail communications or information sent by you to us via the Website or posted by you on the Website.
Our Website contains links to other websites, which are not governed by this Policy. You should read the individual privacy policies of such other websites, and make an informed decision whether or not to use these other websites based upon their privacy practices.
PROTECTION OF INFORMATION
ClientReferrals.com takes reasonable commercial steps to ensure that your information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps we take in order to protect your information are premises security, restricted file access, deploying technological safeguards like security software, firewalls and encryption to prevent hacking or unauthorized computer access.
DATA STORAGE AND DATA USAGE
Please be aware that your information may be transferred to, stored in, and processed in the United States, where our servers are located, as well as other countries, where 3rd party suppliers are located. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.
HOW TO GET MORE INFORMATION
Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please contact us:
Phone: +1 (613) 290-4719
Last Update: December 16, 2013.